Next Session: Sept 28-30
The Certified Aging-in-Place Specialist (CAPS) designation program teaches the technical, business management and customer service skills essential to competing in the fastest growing segment of the residential remodeling industry - home modifications for aging in place.
NAHB Remodelers - in collaboration with the AARP, Home Innovation Research Labs and NAHB 50+ Housing Council - developed this program to provide comprehensive, practical, market-specific information about working with older and maturing adults to remodel their homes for aging in place.
All classes are held from 8 am to 4pm at The Design Institute of San Diego, 8595 Commerce Ave, San Diego 92121.
To be certified, you must take all three courses. Register for the three-day session above that works for you or individual classes below. For questions, call 800-984-1186.
Business Management for Building Professionals
Learn the management skills that give industry leaders the edge. This course will give you a solid foundation for managing small to medium size building/remodeling and service companies. This course explains critical elements from planning to evaluating progress and presents practical tips and tools for managing a business successfully. You’ll get a solid grasp of business best practices and practical tools of value whether you are a new or experienced business owner. As a graduate of this course, you will be able to:
- Identify common business challenges and ways to overcome them.
- Describe the three basic functional areas of a business.
- Describe how to plan effectively for achieving business success. •Describe the organization and processes that a company needs to have in place to run efficiently.
- Identify methods for recruiting, interviewing, training and retaining quality personnel.
- Identify performance tools to help you achieve success.
- Identify methods for evaluating your progress.
Registration for Course 1: Business Management
COURSE 2 (CAPS I)
Marketing and Communicating with the Aging in Place Client (CAPS I)
Millions of Americans are living longer and more active lives. Because they are embracing newly found and changing lifestyles, they need to revitalize their home environment. Identifying this burgeoning opportunity and then developing the skills to interact with this market can help you grow your business dramatically.
This course equips participants with the knowledge and tools to effectively market and sell services to the aging-in-place (AIP) market.
As a graduate of this course, you will be able to:
- Identify access points and marketing opportunities within targeted AIP segments.
- Explain how allied professionals can collaborate effectively to serve a targeted AIP market.
- Identify common challenges of functioning in a real-world environment for the AIP population.
- Enhance the client consulting process with effective needs assessment and communication techniques.
This course is required for the NAHB Certified Aging in Place Specialist designation. It can be an elective for the Master CSPP and CGA designations.
Registration for Course 2: CAPS I
COURSE 3 (CAPS II)
Design Concepts for Livable Homes and Aging in Place (CAPS II)
There is an increasing desire among today's home owners to live in one's home as long as possible which has created a strong demand for products and services serving this audience. To help home owners make their home a safe and comfortable living environment for the long term, many responsive and innovative products are emerging. Likewise, service providers are answering this demand by focusing their businesses on creating new homes and renovations that provide design flexibility, pleasing aesthetics, high function and usability for all people, without regard to age, income or ability level, and regardless of life’s changes and
challenges. The goal of this course is to enable participants to identify common challenges within the home and understand attractive design concepts that create a safe and comfortable environment for clients who want to age in place as well as identify with one or more of these groups: Individuals who are not experiencing health issues related to aging, individuals who have a progressive or other condition that requires home modifications or equipment, and individuals who are dealing with an abrupt or traumatic health-related change. By completing this course, participants will be able to:
- Identify special considerations for estimating, scheduling and executing the job while the client is in residence.
- Identify legal and contractual considerations for building professionals providing AIP design solutions for residential clients.
- Describe the categories of design and how they relate and apply to the three AIP market segments.
- Describe specific design concepts for the AIP client.
The course presents various methods and techniques for modifying home design, from the perspective of new construction and retrofitting. This course is required for the NAHB Certified Aging in Place Specialist. It can be used as CEs for NAHB CGA, CGB, CGR, GMB, CSP, Master CSP, CMP and MIRM.
Registration for Course 3: CAPS II
Testimonials from Students
Fritzi believes in what she teaches and shares that passion with the students.
Great class! Learned more than I thought I would!
Fritzi was articulate and knowledgeable with good classroom control. All students felt engaged in the class during both presentation and hands-on activities.
Experienced, informative, succinct, helpful, approachable, talented, engaging instructor.